Dothan Awning & Exteriors in Dothan, Alabama

"Pat was a great help. Although my quote was from October, they still took care of everything as originally quoted and promised 7 months later. There were a couple minor issues that popped up and they were quick to resolve them with no questions asked! Highly recommend!"

"Got an estimate in early February for screen replacement. A smaller job that the tech said would take about a half day. Tech said they were scheduling in early April but since it was a small job it may be sooner. I sent the deposit check and it was cashed by Dothan Awning on/about Feb 23rd. Was told by Jan to call back closer to April for an install date. Called April 15th and was told by Jan that my install date is May 27th. The reasons given were material order issues and a recent storm. I then spoke to Pat the owner who was unapologetic and condescending from the start. I told him I was not happy waiting 4 months for a small job. He offered rain as an excuse and then said he wasn't going to explain it any further to me and would send a refund check. I am now awaiting my refund check. We'll see how long it takes."

"Good customer service"