United Wood Products, Inc. in Longmont, Colorado

"Decent prices, but terrible customer service. Was told 2 weeks and ended up taking over 7 weeks for a relatively small order. Never once had anyone call to inform me of delays, and often wouldn't return my phone calls. Waited about 30 minutes for wood to be loaded once it was finally ready, because employees were loading company trailers rather than prioritizing customers. I'm wondering if all this hassle was because I pre-paid? Would not recommend this business."

"WOW!! It has more choices than a forest!! The smell reminds me of home in the Olympic National Rainforest!!"

"I honestly think they try hard to for fill the customers' requests, but they're often inefficient. I ordered a large order of wood, was promised 2 to 4 week delivery. After 3 months and several calls, I finally disputed the charge with my credit card company. It was only after this that they contacted me, and finally delivered the wood. Some of the wood was incorrect, and they are working with me to make it right at no charge. So, I think their hearts are in the right place, but don't expect excellence with regard to delivery times and/or correctness of the order itself. Also, although they discount your order if you pay in advance of delivery, I don't recommend that method. They did give me a small discount for the late delivery."