ParkPro

"ParkPro requested 50% down for our gate project, which we paid promptly weeks prior to the installation. A week later (out of the blue) we received a lien notice from AZ Lien Service representing ParkPro threatening to slander title to our property when we made a good faith down payment and no work had been performed as of yet. We have given notice to ParkPro that under no circumstances are they ever permitted to place anything of record against this property or the company and individuals involved will be held personally accountable. We have worked with countless subcontractors on 14 construction projects and never has one acted in this fashion. ParkPro completed the project as contracted and we have paid ParkPro per the contract. It wasn't a fun experience and nobody needs to go through this when there are so many other gate companies operating in the Phoenix area. We will run a title check upon completion of the construction project and take the appropriate legal action if it is found they slandered title to the property."

"This will be a biased review seeing in how I am employed here and with that being said this company strives to be the best. The employees and the clients are treated as family as well as friends. I have been in the industry since the mid 90s and this is where I will retire. Please contact Park Pro for all of your automation needs as well as a number of security needs like video surveillance and access to any properties including but not limited to remote and or onsite programming. Please contact Park Pro for any inquiries involving current or future properties, it being residential and or commercial."

"I don't like service companies. I don't like their goals, their charges, and their markup. They generally seem to turn a $100 part into a $500 bill.Park Pro clearly isn't running a charity, but in the world of expensive gates, it's difficult to find someone who knows how the gates work. And the parts are typically not off of the shelf, so it's hard to trouble shoot it unless you have the parts and the expertise.They have the parts and they have the expertise.It's not a charity, it's a business. But, I'm giving them 5 stars because for a company this large they are responsive, honest, and while hardly cheap the markup is visible at perhaps 35% and the labor rates are basically fair for the quality of people that they put on the job.I wish that there were someone cheaper and smaller (as in one guy and a truck) that I could use, but as big repair companies go they are pretty good."